Terms of Service

Last updated: 5 May 2026

1. The service

Notified is a New Zealand property-feasibility SaaS. We provide automated property-feasibility reports, a subscriber dashboard, a calendar, AI-assisted note-taking, and related features (the "Service"). We offer four analysis strategies: Develop, Buy & Hold, Trade & Flip, and Multi-Room Convert.

2. Eligibility and account

You must be at least 18 years old and capable of entering into a binding contract under New Zealand law to use Notified. You are responsible for keeping your account credentials safe and for all activity that occurs under your account.

Each subscription is for one person or one business entity. You may not share a subscription with other people or entities. If multiple users need access, contact us about team accounts (when available) or subscribe separately.

3. Trial, billing, and cancellation

• We offer a 7-day free trial. Your credit card is required to start the trial. We will not charge you during the trial period.
• If you do not cancel before the trial ends, your subscription automatically starts and your card is charged the monthly subscription fee for your chosen tier.
• Subscription fees are charged monthly in advance. Fees are in New Zealand dollars and are GST-exclusive unless stated otherwise. GST, if applicable, will be added at checkout.
• You can cancel your subscription at any time from the billing portal in your dashboard, or by emailing us. Cancellation takes effect at the end of your current billing period — you keep access until then, and you are not charged again.
• We do not provide refunds for partial months. Trial cancellations before the trial ends incur no charge.
• We may change our pricing. If we do, we will give you at least 30 days' written notice and the new price will apply to the next billing period after that notice expires. You can cancel at any time if you do not agree to the new price.

4. Report quotas and fair use

Each subscription tier includes a fixed monthly quota of reports. Quotas reset at the start of each billing period. Unused reports do not roll over. Generating reports beyond your quota requires upgrading your plan.

You may not use the Service to generate reports on behalf of third parties in a way that effectively resells the Service. Bulk automated access, scraping, or reverse-engineering of our APIs is not permitted without our prior written consent.

5. Acceptable use

You agree not to:

• Use the Service to infringe the rights of any third party, including intellectual property, privacy, or publicity rights.
• Upload, share, or generate content that is unlawful, defamatory, harassing, or obscene.
• Attempt to gain unauthorised access to our systems, other users' accounts, or underlying infrastructure.
• Interfere with the integrity or performance of the Service (for example, with malicious scripts, denial-of-service attacks, or rate-limit circumvention).
• Use the Service in any way that violates applicable laws, including New Zealand law and the law of any other jurisdiction in which you operate.

We may suspend or terminate accounts that breach these rules, and we may report suspected illegal activity to law enforcement.

6. Your content and data

You retain ownership of any content you upload to or generate through Notified, including your property briefs, notes, uploaded files, and the reports that are produced from your briefs. By using the Service, you grant us a limited, non-exclusive licence to store, process, and display that content solely for the purpose of providing the Service to you.

You are responsible for the accuracy and lawfulness of the information you provide. You warrant that you have the right to provide it to us.

7. Notified's intellectual property

The Notified platform — including the software, design, methodology, report templates, brand, and underlying analysis models — is the property of Notified Limited and is protected by copyright, trade-mark, and other intellectual property laws. These Terms do not grant you any right to use our intellectual property other than as necessary to use the Service.

Reports produced by Notified incorporate our proprietary methodology and templating. You may use reports you have generated for any lawful purpose, including sharing with professional advisors or potential co-investors, but you may not strip our branding, resell reports as a commercial product, or incorporate them into a competing service.

8. Third-party services and data

Notified relies on third-party data sources (including Land Information New Zealand (LINZ), local council GIS services, Trade Me, and other public datasets) and third-party infrastructure providers (including Cloudflare, Supabase, Stripe, Anthropic, and PDFMonkey). We do not control those services and we are not liable for their availability, accuracy, or any loss arising from their failure. Where a third-party service fails in a way that materially affects your use of Notified, we will make reasonable efforts to notify you.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted, error-free, or that any defects will be corrected. The use of the Service is at your own risk.

10. Consumer Guarantees Act

If you are using Notified for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply to your use of the Service, to the extent permitted by section 43 of that Act. If you are using Notified as a consumer, nothing in these Terms limits rights you have under the Consumer Guarantees Act or the Fair Trading Act 1986 that cannot lawfully be excluded.

11. Limitation of liability

Nothing in this clause limits any liability that cannot be excluded or limited under New Zealand law, including under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 (to the extent those Acts apply, as set out in clause 10), or liability for fraud or wilful misconduct. Subject to that, and to the maximum extent permitted by law:

• We are not liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, loss of data, business interruption, or loss of opportunity) arising out of or in connection with your use of the Service.
• Our total aggregate liability to you under or in connection with these Terms and the Service is limited to the greater of (a) the total subscription fees actually paid by you to Notified in the 12 months immediately preceding the event giving rise to the liability, or (b) NZ$200.

12. Indemnity

You agree to indemnify Notified, its directors, employees and contractors from any third-party claim, and any loss or liability (including reasonable legal costs) arising from such a claim, to the extent it arises from (a) your breach of these Terms, (b) your unlawful or negligent use of the Service, or (c) a decision made by a third party to whom you have provided a Notified report. This indemnity does not apply to the extent the claim arises from Notified's own negligence, breach of these Terms, or wilful misconduct.

13. Termination

You may terminate your subscription at any time by cancelling through the billing portal or emailing us. Termination takes effect at the end of your current billing period.

We may suspend or terminate your account with written notice (which may be by email) if you materially breach these Terms, if your payment fails and is not remedied within 14 days, or if we are required to do so by law. On termination, your right to access the Service ends and we will delete your account data in accordance with our Privacy Policy.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes we will notify you by email or through a prominent notice in the subscriber dashboard at least 30 days before the changes take effect. Continuing to use the Service after the effective date means you accept the updated Terms. If you do not accept them, you may cancel before they take effect.

15. Governing law and jurisdiction

These Terms are governed by the laws of New Zealand. You and Notified submit to the exclusive jurisdiction of the New Zealand courts for any dispute arising out of or in connection with these Terms or the Service, except that Notified may bring proceedings in any jurisdiction where you are located or have assets in order to enforce its intellectual property rights.

16. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Notified regarding the Service.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not transfer or assign your rights under these Terms without our prior written consent. We may assign our rights in connection with a restructure, merger, or sale of the business on notice to you.

17. Contact

If you have any questions about these Terms, contact us at:

Notified Limited
332 Three Mile Bush Road, Te Kamo, Whangārei 0185, New Zealand
Email: privacy@notified.co.nz